Shipping Policy

Last Updated: June 27, 2026

Order Processing

Every item sold through our store is custom-made especially for you once your order has been placed. Because each product is printed on demand, we do not keep inventory on hand.

Please allow 2–5 business days for your order to be produced before it ships. During holidays, product launches, or periods of high order volume, production times may be slightly longer.

Shipping Times

Once your order has been fulfilled, estimated shipping times are generally:

Canada & United States

  • Standard Shipping: 3–7 business days

International

  • Standard Shipping: 5–20 business days

Please note these are estimated delivery times only and are not guaranteed. Actual delivery times may vary depending on carrier delays, customs processing, weather, or other circumstances beyond our control.

Shipping Rates

Shipping charges are calculated during checkout based on:

  • Delivery destination
  • Products ordered
  • Package weight and dimensions
  • Available carrier rates

Any promotional free shipping offers will be clearly stated on our website.

Order Tracking

Once your order has shipped, you’ll receive a shipping confirmation email containing your tracking information.

Please allow up to 48 hours for tracking information to become active after shipment.

Shipping Address Accuracy

Customers are responsible for providing an accurate shipping address.

If an incorrect or incomplete address is entered:

  • We cannot guarantee successful delivery.
  • If the package is returned to our fulfillment facility, additional shipping charges may apply to resend the order.
  • Orders that have already entered production cannot be changed or cancelled.

Lost or Delayed Shipments

If your package appears to be lost during transit, please contact us as soon as possible.

Claims for packages lost in transit should be submitted within 30 days of the estimated delivery date so we can investigate with our fulfillment partner and shipping carrier.

International Orders

International customers may be responsible for:

  • Customs duties
  • Import taxes
  • VAT
  • Brokerage fees

These charges are determined by your country’s customs authorities and are not included in your purchase price.

Multiple Shipments

If your order contains multiple items, they may ship separately depending on production location and product availability.

You will receive tracking information for each shipment.

Delivery Issues

If your package arrives damaged or if you receive the wrong item, please contact us within 7 days of delivery with:

  • Your order number
  • A description of the issue
  • Clear photographs showing the damage or printing error

We’ll work quickly to resolve the issue through a replacement or refund where appropriate.