Refund & Return Policy

Last Updated: June 27, 2026

We want you to love your purchase. Since every item is custom printed specifically for you, our refund and return policy differs from that of traditional retail stores.

Custom-Made Products

All products are made to order. For this reason, we do not accept returns or exchanges for:

• Ordering the wrong size
• Ordering the wrong color
• Buyer remorse
• Changing your mind
• Accidental purchases

Please review all sizing charts and product descriptions carefully before placing your order.

Damaged, Defective or Incorrect Items

If your order arrives:

• Damaged
• Misprinted
• Defective
• Incorrect due to our error

please contact us within 7 days of receiving your order.

Include:

• Your order number
• Photos clearly showing the issue
• A brief description

If approved, we’ll gladly provide one of the following at no additional cost:

• A replacement product
• A full refund
• Another appropriate resolution based on the circumstances

No return is typically required for manufacturing defects.

Lost Packages

If your package is confirmed lost in transit, please contact us within 7 days of the estimated delivery date. Once verified, we’ll arrange an appropriate replacement or refund.

Incorrect Shipping Address

Customers are responsible for entering the correct shipping address. If an incorrect address is provided:

• We cannot refund orders that have already been produced.
• If the package is returned, reshipping fees may apply before it can be sent again.

Order Cancellations

Orders begin production shortly after being placed. For this reason:

• Cancellation requests are only possible before production begins.
• Once production has started, orders cannot be cancelled or modified.

Please contact us immediately if you need assistance.

Refund Processing

Approved refunds will be issued to the original payment method. Depending on your payment provider, refunds typically appear within 5–10 business days after processing.

Contact Us

If you have any questions regarding your order, please contact our customer support team. When contacting us, please include:

• Your order number
• Full name
• Email address used during checkout
• Photos (if applicable)

This allows us to resolve your issue as quickly as possible.